Effective Date: June 8, 2025
This Privacy Policy explains how YTPROMO LLC (“YTPROMO”, “we”, “us”, or “our”), the operator of TypeTeam, collects, uses, and protects your information when you use our website, platform, and related services (collectively, the “Service”).
TypeTeam is a software platform for transcription professionals and agencies. It is not a public-facing transcription service. This policy applies only to users of the TypeTeam platform and its features.
1. Who This Policy Applies To
This Privacy Policy applies to:
Visitors to the TypeTeam website
Registered users of the TypeTeam platform
Teams or companies using the Service
Clients who upload, edit, or process audio/video content via the platform
2. Information We Collect
a. Account Information
When you create an account, we collect:
Name
Email address
Organization name (if applicable)
Password (securely hashed)
b. Payment & Billing Information
We use third-party processors (e.g., Stripe) to collect and manage payment information.
We do not store full credit card numbers on our servers.
c. Usage Data
We collect certain technical information such as:
Log files, IP addresses, browser type
Pages visited, actions taken on the platform
Timestamps, device type, referral source
d. Uploaded Content
When using the Service, users may upload or generate:
Audio, video, and text files
Transcripts, captions, and project metadata
Comments and task assignments
e. Cookies & Tracking Technologies
We use cookies to enhance your experience, remember your preferences, and analyze usage.
3. How We Use Your Information
We use collected information to:
Operate and maintain the Service
Authenticate users and manage access
Process and deliver Service features
Provide support, bug fixes, and improvements
Communicate service updates or policy changes
Meet legal, regulatory, or contractual obligations
4. Data Storage and Security
All data is securely hosted on Amazon Web Services (AWS). Measures include:
TLS encryption for data in transit
AES-256 encryption for data at rest
Role-based access control
Activity logging and periodic security audits
While we follow industry best practices, no system is 100% secure. You use the Service at your own risk.
5. Sharing of Information
We do not sell your personal data. We may share information only:
With service providers (e.g., cloud storage, transcription engines, payment gateways) under strict confidentiality agreements
As required by law, legal process, or court order
If necessary to enforce our Terms of Service
If YTPROMO LLC is involved in a business transfer (e.g., merger, acquisition)
A full list of subprocessors is available in our Data Processing Agreement (DPA) upon request.
6. International Data Transfers
If you access the Service from outside the United States, your data may be transferred to, processed, and stored in the U.S. For users in the EU, UK, or Switzerland, we implement appropriate safeguards such as:
Standard Contractual Clauses (SCCs)
Data Processing Agreements (DPAs)
7. Data Retention
We retain your personal and project data:
As long as your account remains active
For up to 30 days after account deletion, unless retention is required by law
In backups and disaster recovery systems for a limited time
You may delete files or your account at any time via your dashboard or by contacting us.
8. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Object to or restrict processing
Export your data
Withdraw consent
File a complaint with your data protection authority
To exercise your rights, contact us at [support@typeteam.app].
9. Cookies Policy
We use cookies to:
Maintain your login session
Analyze performance and usage metrics
Improve user experience and personalize the interface
You can disable cookies through your browser settings, though some features of the Service may not function properly.
10. Children’s Privacy
The Service is not intended for children under 18. We do not knowingly collect personal data from minors. If you believe a child has submitted personal data to us, please contact us so we can delete it.
11. Changes to This Policy
We may revise this Privacy Policy periodically. If changes are material, we will notify you via email or in-app notification. Continued use of the Service after such updates indicates your acceptance.
12. Contact Information
Questions or privacy concerns can be directed to:
YTPROMO LLC / TypeTeam
Email: [support@typeteam.app]
Address: 8 THE GREEN, SUITE A, DOVER, DE, 19901, USA
